Reviews for DUNSTON HALL HOTEL, SPA & GOLF RESORT, STOKE HOLY CROSS

5/5 from Mark
3 years ago
We had our wedding here in December and from the first time we visited, we knew it was the venue for us. Anita helped us through the entire planning of our big day. She was so helpful and nothing was ever too much trouble. The communication was quick and professional, putting us at ease. Trevor and his team on the day were efficient, friendly and worked very hard to ensure that our day went smoothly. The service was fantastic and the food was delicious, especially the sticky toffee pudding. Thanks to Chef and the kitchen team. We are so grateful for every department that helped to ensure that the entire weekend was perfect. Check in was quick, breakfast was lovely and the rooms were spotlessly clean. The Penthouse suite was the perfect setting for the bridal party to get ready in the morning, so spacious and well lit, with added character from the exposed beams. The photos from the grounds look incredible. Thank you Dunston Hall for everything, our wedding day was perfect! Mark & Char x
1/5 from Hayley
3 years ago
I only write a review when something is bad, and this, I can honestly say, is the worst place I’ve stayed and eaten at combined. I’m planning on getting it this year, so this was one of the places we considered.||We booked into the hotel to …
5/5 from Jane
3 years ago
We had Afternoon Tea at Dunston Hall and it was a lovely treat. After sitting down at a white table clothed table we were brought the savory items on a stand and our charming waitress explained what all the goodies were. We were not …
5/5 from Heather
3 years ago
I went with a group of friends to have dinner and drinks. We hadn't booked and preferred not eating in the formal dining room, so we were very kindly accommodated in the conservatory. We understand that staffing levels were low so Tim, who …
4/5 from Annie
3 years ago
Location here was great and the communal bar areas are lovely and well presented. The rooms are a little basic and slightly dated but big and comfortable and well maintained. The spa and pool area is in much need of some maintenance and would benefit from having child free time slots.
5/5 from Sarah
3 years ago
I stayed here with my partner and daughter for a few days break between Christmas and New Year which also coincided with my Birthday. The place is amazing. As soon as you drive into the grounds you can tell it is somewhere special.. The …
4/5 from Shaun
3 years ago
Dunston Hall Hotel is an interesting place that’s for sure. It’s an affordable price especially with breakfast included and the breakfast was very good. The gym and pool etc were great and much bigger than most hotels. They were understaffed on our first night so the bar and food service staff were under the pump for quite some time but they managed OK. The rooms are a bit spartan but you get what you pay for right? Would I go back - yes but only when the price is right. Rooms: A little bit Spartan with no bar fridge and only a small bottle of water the first night we stayed.
3/5 from James
3 years ago
We went for a quick break in between Christmas and New Years. Our room looked as though it had recently been refurbished, which was great! Plenty of space and a nice clean bathroom.||Our only disappointment was a lack of room service. We …
5/5 from Sherrick
3 years ago
Such a beautiful hotel. The rooms were spacious and the restaurant facilities were sublime. Service from the front desk was exceptional and helpful. It would be lovely to see more of the hotel itself. It's only 15 minutes into the city centre and so you don't feel you are missing out. The only down side was that our room was located on the first floor but in order to get to it, it was a bit of a maze. Having facilities for people to use other entrances to their 'house' would be useful. Rooms: Very spacious Walkability: This is not the hotel for you if you wish to have easy access to everything. Food & drinks: Amazing food and drinks. Noteworthy details: Pool and spa facilities are exceptional.
5/5 from raheleh
3 years ago
Really nice hotel with friendly staff , kids and pet friendly. Rooms has a comfortable beds and pillows. Breakfast was very fresh with a good option of healthy food but that was busy when I been there as that was during Christmas break. Spa is good but a swimming pool temperature a little bit cold but extra clean and helpful staff Changing room has a lots of safe lockers and good shower and shampoo and hair dryer Overall we had a lovely time at this hotel, highly recommended and we will be back again soon .